Unit: ________________________________ Date: ___________
Sleepy Forest Resorts,
Transient Private Home
Rental Terms and Conditions
Check in and Check out times Initial:_____
Check
in time is 4:00 PM. Check out is no later than 10:00 AM. Late check-outs are
subject to additional charges.
Cancellations and Refunds Initial:_____
There
will be no refunds for reduced number of nights. We not responsible for, nor
will we refund for any restricted use due to weather, road conditions, acts of
nature, or anything beyond our control. Refunds of security deposits will be
paid within 14 days by credit to the charged account or by company check.
Occupancy and Vehicles Initial:_____
Your
rental has an occupancy limit of ____ persons and ____ vehicles. You stated your
party consists of ____ persons and ____ vehicles. Vehicles must be parked in the
driveways and no vehicles must ever block neighboring property driveways.
Lodging capacity is monitored by management and local officials. Exceeding
listed occupancy is a violation of local ordinance, as well as California PC
Section 537. The guest whose name the reservation is in (or the primary
registering guest if the reservation is made under a group name) is responsible
for the actions of all guests in their party including day guests. Undisclosed
guests or illegal activity will result in immediate eviction without refund,
including forfeiture of any deposits paid. Day guests must be approved in
advance and must vacate the premises by sunset.
Cleaning,
Trash Removal and Ashes
Initial:_____
It
is our intent to provide you with a rental that is clean, furnished and in good
repair. Any missing or broken items should be reported to us as soon as
possible. Your cleaning fee covers our cost in buying and maintaining a linen
supply, paying housekeepers and buying cleaning supplies and does not mean you
may leave the rental in any condition other than as you found it. You are not
asked to launder linens or make beds; however, to avoid additional cleaning
charges, please clean your dirty dishes, pots and pans, etc. Each unit will be
inspected upon check out. Depending on the condition of the unit, you may be
charged for additional cleaning or for the cost of missing or broken items or
permanently soiled or damaged linens. All lodging is of the “Housekeeping”
type. Daily maid service and/or linen service is not provided unless otherwise
specified. DO NOT REMOVE ASHES from fireplace or barbecue. If you need to remove
ASHES please contact manager at 909-866-7444. Because agencies such as ours are
denied access, PER CITY CODE, guests staying in any private homes may not use
any exterior garbage cans and must take their TRASH to one of the following
Clean Bear Sites (Do not dump trash in any other dumpster as you may be fined):
41970 Garstin Road (next to the Hospital) – Look for
the sign “CLEAN BEAR SITE I”
39690 Big Bear Blvd (ACROSS THE STREET FROM CITY HALL/PERFORMING ARTS
CENTER)
Big
Bear is a unique mountain community with conditions that are different from
other areas. If temperatures fall below 20 degrees you may experience
temporarily frozen pipes. We recommend leaving under-sink cabinet doors open
overnight so that warmer room air can reach the pipes. Neither Sleepy Forest
Resorts nor the third party owners of any properties managed by Sleepy Forest
Resorts shall be responsible for any problems affecting occupancy such as lack
of electricity, gas, or water that is out of their control. In such cases, we
will offer you alternate lodging if available. If no such alternate lodging is
available we will offer you a full refund of any monies paid but we will not be
otherwise responsible. We cannot guarantee the response time of any person not
in our employ. After plowing and/or snow shoveling, ice may remain and we will
not be responsible for any damages caused by slipping on ice. It is not possible
for any snow plow to be in every location at once, so you may encounter delays
while waiting for the plow to arrive, and we are not responsible for any such
delays. Some units are plowed by third party contractors and we are not
responsible for their response time. We recommend approved snow play areas for
all downhill snow play. Do not trespass on private property. We will not be
responsible for any injuries suffered as a result of snow play on any private
property. We do not guarantee barbecues will be available at all times. We
strive to avoid ants and spiders but in this climate it is impossible to
eliminate them. Many Big Bear properties have electrical systems designed before
this era of devices, and you may easily overload circuits by using too many high
voltage devices. DO NOT FLUSH anything other than toilet paper! You may be
charged extra if you clog a toilet with any other items. Unless stated, none of
our units have air conditioning. Fans are available on a first come first serve
basis, but hot conditions can be avoided by closing windows early in the morning
and opening them in the evening. Our warmest days reach the low 90s, and most
nights drop to 55 or lower. We are available 24 hours for emergencies, but
please respect our family time by limiting non-emergency calls to the hours
between 9AM and 9PM.
Keys Initial:_____
Keys
must be brought to our office upon check out. A drop box is provided for after
hours use. Lost key charge $50.00
Pets
Initial:_____
Pets
are welcome only in those units that are listed as pet friendly for an
additional charge. Pets may not be left unattended. Undisclosed pets will result
in an additional fee of $100. Allowing pets in any unit that is not approved for
pets will result in a $250 cleaning fee and immediate eviction without refund.
Furnaces
and Heating Procedures
Initial:_____
Upon
check out, PLEASE LEAVE THERMOSTAT SET TO 60 DEGREES. DO NOT TURN FURNACE OFF.
Hot Water Initial:_____
Unlike
many hotels with large supplies of hot water, most individual mountain cabins
have residential size 30 or 40 gallon hot water heaters. An average shower uses
up to 20 gallons, so consecutive showers can deplete the supply of hot water.
You may have to wait up to one hour for the hot water supply to return to
normal.
Spas and Hot Tubs Initial:_____
Some
of our rentals have outdoor spas or hot tubs. We service these spas weekly and
between any guest occupations. The State of California recommends adults spend
no more than 30 minutes in a spa at temperatures no greater than 100 degrees F
due to risk of infection and that users wait 4 hours before re-entry. It further
recommends that male children under the age of 15 and female children under the
age of 11 not use the spa at all. We further recommend taking hot water showers
before and after spa use and against usage of spas after consuming alcohol and
against overcrowding the spa, both of which increase the risk of infection.
Neither we nor the homeowner are responsible for any health and safety issues
regarding usage of spas when said usage is in violation of the above
recommendations. If you are sensitive to any chemicals used for spa maintenance,
we recommend taking extreme care in using any spa or hot tub. A spa or hot tub
is not a pool. Any excessive splashing that causes electrical components to be
damaged or waterlogged or spills excessive water may result in extra charges. Do
not use glass containers around the spa.
Smoking and Open Flames Initial:_____
All
of our rentals are non-smoking. Smoking is allowed in any outside area unless
otherwise indicated; however, we encourage consideration of other guests and
neighbors. To avoid extra charges please remove all cigarette butts from the
grounds before you check out. Evidence of smoking or open flame inside any cabin
(including candles without proper holders), or any open flame outside (other than the proper use of
barbecues) may result in immediate eviction without refund and/or will incur an
extra charge of $250 plus additional charges for any damage due to fire or
smoke. Proper and approved use of barbecues means that once the flame has been
lit, please do not leave the barbecue unattended for even a moment. Only
charcoal briquettes, propane, or natural gas may be used for outside barbecues
in Big Bear.
Parking Initial:_____
Each
rental unit has its own stated parking capacity, which is regulated by local
law. For the safety and convenience of guests and neighbors and to comply with
local law, please do not exceed this limit. Overnight parking on any residential
street is not allowed and vehicles may be towed at owner’s expense.
Unauthorized vehicles will be towed at owner’s expense.
Unless
you authorize us specifically, we will not tell any other person, including any
individual who claims to be part of your group, (with the exception of any law
enforcement officer with identification or any authorized local official)
whether or not you are occupying any of our rentals nor which unit you are
staying in or the address or phone number of said unit.
Applicable Laws Initial:_____
California
Penal Code Section 537 calls for a fine of up to $1,000 and/or imprisonment in
the state prison for up to 3 years for defrauding an innkeeper. Declarations are
signed under penalty of perjury. Perjury is punishable under California Penal
Code Section 126 and calls for imprisonment for a minimum of 2 years and a
maximum of 4 years. Local ordinances make it unlawful to leave or park a vehicle
upon a public roadway so as to interfere with any snow removal operations. Any
violation of this ordinance may result in the removal of any illegally parked
vehicle at owner’s expense.
Disclaimer Initial:_____
Neither
the owners, management or staff of Sleepy Forest Resorts, nor any third party
owners of Private Home or Condo Rentals are responsible for accidents, injuries,
illnesses, or losses of any kind. As a condition of your received lodging, you
agree to hold facility owners, management, employees and third party property
owners harmless from any and all claims, including bodily injury, property
damage or any other loss. We reserve the right to refuse service to anyone.
Neighborhood Considerations Initial:_____
When
renting one of our private homes, please be considerate of neighbors. Do not
park in the street or trespass on neighbor’s property. We want you to have an
enjoyable time, but we must respect our neighbors. Do not make excessive noise,
particularly in outdoor areas. Excessive noise is defined as (but not limited
to) loud music that can be heard on neighboring property at any hour, any noise
that can be heard by neighbors after 10 PM, loud music from vehicles at any
time. Violation of any of these rules is also a violation of local ordinances
and will result in immediate eviction without refund, including forfeiture of
any deposits.
Private Homes Initial:_____
Some
of our rentals are private homes owned by third parties. Often these owners set
aside cabinets, closets, rooms, or garages to store their personal possessions
and place locks on these doors. Any sign of tampering with these locks WILL
result in extra charges for any repair or replacement of said lock PLUS the cost
of any missing or broken items. Please respect other peoples’ property by
staying out of locked cabinets or rooms. Furthermore, some of these properties
may be currently for sale. Agents who wish to show these properties have been
instructed to contact our office first. If we receive such notification, we will
first attempt to call you on the cell phone number you provide us. If we are not
able to reach you, we will authorize any licensed, bonded, agent to enter the
premises after first knocking on the door.
Your
signature below verifies that you have been given a copy of and agree to abide
by our terms and conditions:
Guest
Signature _____________________________________________________________ Date
_________________