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CANCELLATION POLICY: No refunds will be issued if canceled within 14 days before arrival. Reservations for "holidays" or "last 2 weeks in December" must be cancelled 30 days in advance of reserved date. If canceled 14 days before arrival for non-holidays, or 30 days before arrival for "holidays/last 2 weeks in December". There will be a cancellation fee of 7%. The refund will be issued within 7 business days. Reservations made with any promotional code are non-refundable.
You may contact your trip insurance for a claim.
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